The fastest way to reach us is by email. Write to [email protected] and our team will get back to you, usually within 1–2 business days. Please email from the address on your Mjolo Hub account and describe the issue so we can help quickly.
Trouble signing in with your phone, Google or Apple? Make sure you're using the same method you signed up with. If you're locked out, email us and we'll help you recover access.
Mjolo Plus, Gold and Platinum, and one-off Boosts and Super Likes, are purchased and billed through the App Store or Google Play. Manage or cancel a subscription in your device's store account settings. For refund requests, contact Apple or Google, who handle billing for in-app purchases.
You can report or block anyone from their profile or your chat with them. See our Community Guidelines for the rules that keep Mjolo respectful. For urgent safety concerns email [email protected]. If you are in immediate danger, contact your local emergency services first.
You can delete your account and data at any time. See how to delete your account.